We do receive some frequent questions about Hey Maker, Hey!
Here are all the answers you need. If you have any other questions, feel free to email us at shopheymakerhey@gmail.com and we’ll get back to you.


I received a random refund of a small amount of money and am not sure why.

  • 99.9% of the time it’s because you were overcharged for shipping so you were refunded the correct amount.

How do I clean my maker tools properly?

  • We have a full page on how to properly care for your pieces here.

What are your shipping policies?

  • Here is a link to our shipping policies!

Do you do returns and/or exchanges?

  • In every case, we want to make sure you feel good about your purchase and will work with you on your needs for handmade tools. For clay, however, we can not accept returns or exchanges as we are solely a distributor.
  • For a full list of our policies, click here.

What is the best way to contact you?

  • We recommend you send us an email to shopheymakerhey@gmail.com. You are more than welcome to direct message us on Instagram; however, we aren’t always able to respond there.